Our Policies
Salon Etiquette
Appointments: All services are by appointment only.
Booking Fees: All booking fees are nonrefundable. Booking fees are used to reserve your appointment and will be applied according to the terms of the service booked.
Current Client Cancellations & Rescheduling: Our 48-hour cancellation and rescheduling policy applies to current Lok Lovin’ clients with scheduled service appointments.
Cancellations or rescheduling must be made at least 48 hours in advance to avoid a 50% cancellation fee.
Cancellations or rescheduling made with less than 48 hours’ notice are subject to a fee equal to 50% of the scheduled service.
No-shows will be charged the full service amount and will forfeit any booking fee paid. More than three no-shows may result in dismissal from Lok Lovin’.
Consultation Appointments: Consultation fees are nonrefundable. Because consultation appointments are limited and your selected appointment time is reserved specifically for you, consultation fees will not be refunded if you choose to cancel your appointment.
The 48-hour cancellation and rescheduling policy for current Lok Lovin’ clients does not apply to consultation appointments.
For Starter Lok Consultations, $50 of the $100 consultation fee may be applied toward your Lok establishment when you choose to move forward with services, according to the consultation terms provided at booking.
Late Arrivals: If you expect to be more than 15 minutes late, please call us. Your appointment will be abbreviated.
Accompanied Guests: Clients must attend appointments alone; no children are allowed unless being serviced.
Payment Methods: We accept Zelle, Venmo, credit/debit cards, and Apple Pay, with Zelle being the preferred method.
Shampoo Services: A shampoo is included with all maintenance appointments. If you need to skip this service, your hair must be shampooed within 24 hours before your appointment. If your hair is not clean, we will reschedule, and you will forfeit your deposit.
Service Delays: If we are running 30 minutes or more behind, we will contact you via text or notification to discuss rescheduling.
Appointment Duration: There are no half appointments; if you book an appointment and leave early, you will still be responsible for the full-service fee.
Professional Environment: Lok Lovin’ promotes a pleasant and professional atmosphere. Clients are expected to conduct themselves accordingly and limit the number of belongings brought to appointments.
Termination of Services: Lok Lovin’ reserves the right to terminate services with any client at any time for any reason.
Thank you for your understanding and cooperation!
Frequently Asked Questions
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Start by doing a bit of light research to see what type of loks you’d like. Then, book a Consultation! Consultations are a great way to get educated and ask the questions you have all at once. Whether you decide to go through with the service or not, at least you’ve become informed and can make a great decision when you’re ready. Another benefit to Consultations is you will receive test loks and a custom price point for your journey. Schedule a consultation today!
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3-4 inches of new growth is recommended to start a lok journey. If you have relaxed/chemically processed hair, the hair can still be locked with 3-4 inches of new growth.
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If you are wanting to start a new lok journey (Starter Lok Consultation), you can expect to have your clean hair examined, ask questions, receive test loks and a price point that is good for 30 days.
If you already have loks and are wanting to transfer to Lok Lovin’ (Transfer Consult ), you can expect to have your clean loks examined, ask and answer questions about your lok journey so far, and receive a price point for the maintenance of your loks at Lok Lovin’.
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Click Here for more information about consultations.
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Embarking on your Loklovin’ journey can cost anywhere between $300 to $10,000 and beyond. The pricing is influenced by various factors, including hair density, length, and the specific craftsmanship required.
Schedule a consultation today to receive personalized answers to your specific questions.
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Credit/Debit Cards, Zelle, Venmo, Apple Pay, Cash
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No.
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Yep!!!
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No. All services are by appointment only.
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Yes, we do! Come get loved on.
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Yes! Lok Lovin’ offers Extensions on a case by case basis. We specialize in all types of loks, but not every type is suitable for all clients. Schedule a Consultation to discuss options that are best for you!
